About orders and cancellations
Orders can be placed 24 hours a day, 365 days a year through our online shop.(Except during maintenance)
All communication will be done via email to clarify your wishes..
All our boards are handmade and customized to meet your needs.This is a stockboard that we at Mooder and our company confidently recommend.
We will arrange the items as you request when placing your order, but since they are all handmade,, 100%Please be aware that we cannot guarantee your request due to the following disclaimer.Sai.
■Disclaimer■
The brand logo and shape sign are in standard position.Cannot be specified.
Board colors are mixed with pigments each time they are made,The color will definitely vary depending on the board.
There may be differences in the finish of the sample images and color samples you want.Something, artist paints,Please understand that we will not copy any of the art or characters.We accept tom orders.
Delivery dates are merely estimates,It is not a guarantee.
Payment is by bank transfer or card.Your order will be confirmed once payment is completed.
If you have any questions,Please contact us at the email address below.
eishinsurfboards@gmail.com
Payment Method
Bank transfer, cash on delivery (2,200 yen fee),You can choose to pay by credit card.
After delivery, we ask you to check the product.
In case of discrepancy with product description or defective product,Please apply within 3 days of arrival.
In the event of any defects, returns, discounts, etc. may be accepted depending on the condition and degree of the defect.We will provide you with proposals such as repair cost guarantees.
Returns and exchanges are only accepted for unused items.
If the product is not as described in the product description or is defective, we will cover the shipping costs.
If you return the product for your own reasons, you will be responsible for the shipping costs.
Please return the product in the same box as when it was shipped.Thank you.
Refunds will be made to your designated account after we have inspected the returned product.We will be happy to assist you.
To use a credit card,We will cancel the payment after inspection.
Any difference arising from an exchange or other such transaction will be remitted to your designated account after inspection.Thank you.
If any problems other than those mentioned above occur,We will sincerely offer a positive proposal to resolve the issue.vinegar.
◆Cancellation of your order
Cancellation of your order is possible before the order is made.This is available free of charge only before stock is shipped.
If you cancel after production of the order board has begun, a fee of 25,000 yen will be charged.I will be receiving the following.
If you wish to cancel after shipment, you will be responsible for the round-trip shipping costs.vinegar.
The conditions for cancellation without customer shipping charges are:
The product that arrived was obviously different from what was ordered.Or there is damage that occurred during shipping.
For any other reasons, we will accept cancellations, but you will be responsible for the shipping costs.vinegar.
To cancel your order, please send us an email explaining the details of your order cancellation.Masu.
eishinsurfboards@gmail.com
All communication will be done via email to clarify your wishes.
All our boards are handmade and customized to meet your needs.
We will arrange the items as you request when placing your order, but since they are all handmade,
■Disclaimer■
The brand logo and shape sign are in standard position.
Board colors are mixed with pigments each time they are made,
There may be differences in the finish of the sample images and color samples you want.
Delivery dates are merely estimates,
Payment is by bank transfer or card.
If you have any questions,
eishinsurfboards@gmail.com
Payment Method
Bank transfer, cash on delivery (2,200 yen fee),
After delivery, we ask you to check the product.
In case of discrepancy with product description or defective product,
In the event of any defects, returns, discounts, etc. may be accepted depending on the condition and degree of the defect.
Returns and exchanges are only accepted for unused items.
If the product is not as described in the product description or is defective, we will cover the shipping costs.
If you return the product for your own reasons, you will be responsible for the shipping costs.
Please return the product in the same box as when it was shipped.
Refunds will be made to your designated account after we have inspected the returned product.
To use a credit card,
Any difference arising from an exchange or other such transaction will be remitted to your designated account after inspection.
If any problems other than those mentioned above occur,
◆Cancellation of your order
Cancellation of your order is possible before the order is made.
If you cancel after production of the order board has begun, a fee of 25,000 yen will be charged.
If you wish to cancel after shipment, you will be responsible for the round-trip shipping costs.
The conditions for cancellation without customer shipping charges are:
The product that arrived was obviously different from what was ordered.
For any other reasons, we will accept cancellations, but you will be responsible for the shipping costs.
To cancel your order, please send us an email explaining the details of your order cancellation.
eishinsurfboards@gmail.com